Roger is IBM Support Associate – Cloud & Smarter Infrastructure Support Provider Tools & Processes certified and has over 30 years of experience in IT, including technical support for CGI, Bell and Microsoft. He joins our IBM Maximo and IBM Control Desk team allowing TriNmax to continue its quest in becoming the Canadian leading supplier for every scale size business wishing to improve the management of their assets and services.
“With the recent introduction of TriNmax’s 24/7 technical support, we needed to add an experienced resource to strengthen the evolution of our technological solutions and ITIL inspired processes.
With Roger’s arrival, TriNmax now has the necessary exigencies required by IBM, to perform any kind of support for the solutions we sell as well as renewed support for existing customers, whether their software was acquired by TriNmax or another partner.” –Jean-Francois Desilets, TriNmax President
TriNmax inc. is an Advanced IBM Business Partner. They are authorized IBM Maximo and Control Desk (ICD) solution resellers for licenses, implementation services and support. They are a partner of choice for all companies wishing to improve their asset management and services. The team has extensive expertise with Maximo projects and its various industries such as: cities; universities and colleges; health; energy; transport; food; real estate; management and IT infrastructures; as well as with, IT service centres; and, in telecommunications.