Services

Our recognized expertise

Benefit from our extensive experience and tailored services designed to meet your unique needs. Our IBM-certified team is dedicated to delivering sustainable results that will drive your success.

Audit Service

A Starting Point For a Successful Game Plan.

Our approach accurately assesses your current situation and aligns requirements with your processes and configurations. We offer you an eight-day analysis to identify optimization opportunities and necessary actions.

Initiatives ranked by importance for maximum added value.

What are the benefits of our assessment service?

  • Rapid diagnosis
  • Recommendations aligned with your objectives
  • Realistic implementation schedule
  • Tailored budget management without surprises

 

Your success starts here.

Implementation and Evolution

From Conception to Completion.

The process begins with an initial meeting where our project manager, together with the delivery team, defines the project structure, clarifies roles via a RACI diagram, and discusses communications, deliverables and timelines. An executive training session introduces key stakeholders to Maximo, paving the way for targeted workshops to validate and finalize the business process mapping.

A complete project charter is then drawn up, detailing deliverables, team, schedule and KPIs. This charter serves as a reference throughout the project.

Following approval of the charter, project execution follows an iterative methodology aligned with AGILES principles, favouring continuous learning and validation. Installation of the system environment precedes a series of workshops, training, specifications, configurations, data import and intensive testing to ensure the quality of the solution before final approval and integration into the financial system.

Each phase is designed to ensure that Maximo Application Suite is perfectly adapted and integrated, enabling the achievement of strategic business objectives.

 

Your success starts here.

Hosting

Cloud Services.

The TriNmax Cloud hosting service offers significant time and resource savings. It simplifies the management of Maximo environments, reduces maintenance efforts and enables IT teams to concentrate on larger-scale initiatives.

Additional benefits of choosing managed services include:

  • Cost savings: Reduce hardware-related expenses.
  • Strategic resource allocation: Redeploy internal teams to better-targeted initiatives.
  • Scalability: Easily adapt to changing business needs.
  • Predictable costs: Keep your IT budget under control.
  • Accessibility: Secure connection from anywhere, at any time.
  • Enhanced security: Benefit from the security expertise of Cloud service providers.
  • Reliability and performance: Operational maintenance provided by the supplier, with SLAs guaranteeing application availability.

 

Your success starts here.

Support

TriNmax Technical Support: Expertise and Efficiency Every Step of The way.

Our Help Desk manages your requests and incidents efficiently with an IT Service Desk that simplifies follow-ups, based on a three-tier model for resolution in line with IBM standards.

Discover quality technical service:

  • Self-Service Interface: Make support requests and track progress in real time, including the use of tailored alerting.
  • Expert consultants: A dedicated team of senior consultants, all certified, to master the particularities of your Maximo environment.
  • Recognized level of service: Our unified platform enables you to achieve a recognized level of service according to your identified priorities.

Your success starts here.

Upgrades

To Keep Your System Safe.

Keeping your system up to date is crucial to business continuity. Upgrading to the latest version of Maximo Application Suite not only ensures access to the latest features and enhancements, it also enhances security and optimizes integration with other systems.

Here’s how our upgrade proposal supports your progress:

  • Detailed review of your current technical architecture.
  • Compatibility analysis of third-party solutions.
  • Verification of configurations to maximize efficiency.
  • Exploration of add-ons to enrich your system.
  • Personalized advice for a smooth transition.
  • Deployment recommendations tailored to your needs.
  • Development of an action plan for a seamless upgrade.

Your success starts here.